Our Process

  • Expert advice

  • Specialist design service

  • Aftercare

  • Free product quote

  • Safe installation

Here to help

Sometimes you’ll know exactly what you’re looking for; other times we all need a bit of expert guidance.

From product advice on choosing a grab rail, all the way up to a full bathroom installation, Fine & Able can provide a package of services to suit you.

Wherever you are in the world, whatever the size of your space or your budget, we’re here to help.

Best of all, if you can’t come and see us, we can do everything via phone, email or video call.

Covid-19 Update

The health and wellbeing of our customers and colleagues is our number one concern, so you can be sure we’re enacting the highest Covid-19 precautions to protect everyone at every stage of the process.

How it works

Everything starts with a chat. Then the process becomes whatever you need it to be.

1.

Free no-obligation consultation

Discuss what you’re looking for and explore different options with one of our design experts. A consultation typically lasts around 30 minutes online, over the phone or in our showroom (latest Covid guidance allowing). We can also visit you in your home* to talk and take measurements of your bathroom in person if you prefer.

*Our home visit and measure service is free across the South East of England. Outside of this area we charge £195 to visit you (refundable if you later spend £1,000 ex VAT with us).

Book a consultation now
2.

3D visuals and quote

You won’t just have to imagine what our products and layouts will look like in your home. Send us a few measurements and photos of your space and we’ll create a 3D visualisation to bring our discussion to life for £99+VAT.

We’ll also provide a no-obligation quote for all the products we suggest in our design, including any VAT exemptions if you are eligible.

3.

Free delivery on orders over £250

Any products you order from us will be carefully packaged and safely delivered to you or your contractor. Our delivery drivers offer a contactless, no-signature service, being mindful of social distancing measures at all times.

4.

Installation

We can work with your own tradespeople or we can look after the whole installation process for you from start to finish.

Our installers meet the highest standards of covid-19 safety, accessible product knowledge and quality workmanship.

5.

Aftercare

We’re on hand by phone and email to provide support on all your Fine & Able products during and after installation. All Fine & Able products come with guarantees between one and five years but our support lasts much longer. We offer a spares and replacement service for as long as you need and you can always get in touch for advice on how to look after your products and keep them working smoothly.

Optional Extras

Designers sitting around a table using blueprints to plan.

Technical drawings

If you like our designs, our experts can produce the floor plans and technical elevations to ensure your dream accessible bathroom works just as it should. These are detailed, scale drawings that show the exact positioning required for each product, tailored to your individual requirements, and form an essential guide for contractors during the installation process.

Two people looking at and discussing designs on the table in front of them.

Motionspot design service

If you’re stuck for inspiration, or want something really special, for a little extra you can work with one of our experienced interior designers from our sister company, Motionspot, on styling ideas and sourcing more bespoke items. We’re happy to quote for this service on request.

Example of a 3D bathroom visualisation.

Let's get started

Book a design consultation

Get in touch with us to book an appointment with an expert now.

CONTACT US RightArrow RightArrow

It all starts with a conversation

  • Speak to one of our team on the phone on 0808 134 2727

  • Type your questions to us online in a live chat.

  • Book a visit to our fully accessible show space.